Privacy Policy
At Guardian Waste Removal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share customer information when you use our website or services.
Information We Collect
We may collect personal information including:
Name
Phone number
Email address
Service address
Billing information
Payment information
Service details and scheduling information
How We Use Your Information
Customer information may be used to:
Schedule and manage services
Communicate regarding appointments and service updates
Process invoices and payments
Provide customer support
Improve our services and website functionality
Payment Processing & Third-Party Providers
Guardian Waste Removal utilizes third-party service providers, including Jobber, to assist with scheduling, customer management, invoicing, and payment processing.
Credit card and payment information submitted through our invoicing or payment systems may be stored and processed securely by Jobber and its third-party payment processors. Guardian Waste Removal does not directly store full credit card information on our own servers.
By using our services, you acknowledge and consent to the sharing of necessary customer information with trusted third-party providers solely for the purpose of facilitating scheduling, billing, payment processing, and business operations.
Data Protection
We take reasonable measures to protect customer information from unauthorized access, disclosure, misuse, or loss. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
Communication Consent
By providing your phone number or email address, you consent to receive communications from Guardian Waste Removal regarding appointments, invoices, service updates, reminders, and customer support.
Information Sharing
We do not sell customer information to third parties. Information may only be shared when necessary to:
Process payments
Provide scheduled services
Comply with legal obligations
Protect the rights or safety of our business, customers, or employees
Removal of Customer Information
Customers may contact Guardian Waste Removal at any time to request the removal of their personal information from our records and applicable third-party service providers where reasonably possible. Certain information may be retained as required for legal, accounting, tax, payment processing, or business recordkeeping purposes.
Your Rights
Customers may request updates or corrections to their personal information by contacting Guardian Waste Removal directly.
Policy Updates
Guardian Waste Removal reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of our website or services constitutes acceptance of any updated policy terms.